Coaches work with people to help them develop their confidence and guide them in to employment. Coaches identify their customers strenghts and weaknesses, and identify and help them to improve upon and strengthen both. 

Coaches identify opportunities from people needs, objectives and skill sets. They assisst people by offering constructive criticism for improvement, and ensure their customers are continuing to develop their desired skills. Coaches provide valuable information and suitable pathways for their customers' needs and skills, their interests and qualifications, and their experience.  

What we are looking for: 

1) To have a good standard of written and verbal English 

2) Excellent communication skills including an appropiate telephone manner and people skills

3) A friendly, welcoming and flexible approach and be able to relate to others 

4) Ability to use own initiative but be able to ask for help when required

5) Some computer skills, including being familiar with Microsoft Office, emails and database

6) Be reliable and non-judgemental

Desirable:

1) You do not have to have any related qualifications for this role but we would like you to be: understanding, patient, empathetic and have good listening skills. 

2) An understanding of the issues faced by homeless and those with mental health and addiction issues. 

What you can gain from this:

1) Working in a professional fast paced environment 

2) Assisting those who need your help at any time

3) Building knowledge about the jobs available in your area 

4) Helping people feel more confident with job searching 

5) Meeting new people 

Induction and training:

• All volunteers will have a 1-day induction 
• There is a six week Mentor and befriender programme with a once a week commitment to complete prior being matched with a client 
• Ongoing training is provided