During the current coronavirus situation, while the University campus is closed, we will still be available to give advice, but only by email. Exceptionally we may be able to call you. We cannot answer the telephone. Do not visit campus.
There are no more face-to-face meetings, but please email firstname.lastname@example.org where you can ask questions of our team of advisers. All messages to this address are confidential, seen only by our advisers.
They will respond to you as soon as possible, and may if neccessary also be arrange to speak to you by telephone at a pre-determined time.
When emailing, it will be helpful if you can include as much information as possible to explain your situaiton, such as including PDF letters from the University or Student Finance, for example.
Please always include your UB number.
When the University is open, the Advice Centre is open (by appointment) from 9.30 a.m. to 4.30 p.m., Monday to Friday, all year round (except Public Holidays) and is located on the middle floor of Student Central on the main campus.
We are in high demand so we only meet by appointment, but in the case of emergency, we will do our best to meet you on the same day.
To book appointments please contact us using the
number below, or the form at the bottom of the page. Telephone: +44 (0) 1274 23 3300
Alternatively, you can also use this form to book a convenient appointment time. Please note, this is currently for telephone consultations only.