Our Advice and Support Team are available to provide case work assistance to students experiencing issues that affect their academic studies. This could be, bus is not limited to issues such:
The team also assists students in the process of writing and submitting an academic complaint. If you feel a member of staff has persistently failed to communicate relevant information; has failed to act according to normal procedure; has failed to supervise you appropriately; or persistently cancelled meetings or lectures without proper notice or reasons, you may be able to make a formal complaint. Complaints are normally submitted to the University following the institutions complaints procedure, which can be found on this link. Our team of advisors will meet with you, at your request to help you write this.